IT that works for you
In 1998, our President Matthew Meltzer got his first Microsoft certification and, like most engineers during that time, he landed a job working for an IT provider that focused on small business. Then, in 2000, after a brief 3 months away from the job, his previous clients reached out urged him to come back and service them. They said it just wasn’t the same without him there. Because of this, he started his own company and got to work.
He had a vision for what he wanted his company to be and started expanding to meet that vision. We’ve been managing and co-managing IT for 23 years and quite a few of our clients have been with us for over a decade. A large part of the reason for this is likely because our philosophy for business is “Your Success is My Success”. Using this, our president boiled down our working attitude to these key points:
- Having worked with a wide range of clients in a multitude of different industries, we know that you just want your stuff to work so that you can get your job done and go home on time. We will ensure that this occurs
- While we may be an IT company, you’ll always get a human being during business hours. If you have a mission-critical issue, we will get someone working on it immediately. This means that you won’t have to go through long wait times hoping that your provider will get back to you.
- Our help-desk is in-house, so any technician you work with will be a direct Compass Managed IT employee who knows your systems and can understand what you want, in the way you want it. You will not be ping-ponged between different techs who are reading off of scripts. We will be right there with you ensuring your business stays operational, which means you’ll experience less downtime and be able to focus on what you do best.
- We have experience being both the sole provider for IT and co-managing your IT systems with your current team – which means you don’t even have to get rid of your current IT guy to take advantage of our expertise.
Our service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Compass Managed IT is here to team up with you and your company for expert support so that you can focus without fear of IT issues.
The Portland Metro Area Guide to IT Support Services and Fees
What you should expect to pay for its support for your small business (and how to get exactly what you need without unnecessary extras, hidden fees, and bloated contracts)