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managed IT Services in Portland & Vancouver


Managed IT Services

Get the IT support you need for one easy flat-rate fee. Our managed IT services include networking monitoring (24/7/365), patch management, antivirus and spyware updates, proactive maintenance, remote user setup, and much more.

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Government Compliance

Ensure your company is in compliance. We make great efforts to help your website meet HIPAA, CMMC, and other government regulation compliance guidelines. Not only do we offer policy procedures and training, but we also provide incident management, cybersecurity risk reduction, and more.

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Network Security

Put measures in place to keep your company’s data, customer details, and credit card information safe. Compass Managed IT can protect you against hacks, attacks, internal threats, and more, all while making sure your company is in compliance.

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Data Backup & Recovery

Prevent the unexpected from ruining your company. We offer computer, data, and hard drive backup, as well as disaster recovery and business continuity. Our unique system backs up your information, storing it in an off-site server for fast access at any time.

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Real-Time Support

Receive prompt assistance with network and computer issues. When you contact us, you can expect a response in as little as one day (an hour for emergencies). Next, we’ll log in to your PC or server remotely and solve your IT issues quickly and efficiently.

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11 reasons to choose compass managed it to
support your computer network

No Phone Trees! Speak To A Real Person, Right Away!

Call us anytime during business hours to reach a real IT support professional–not another automated system. If you need anything, we’re here to help.

Personalized Service Based Upon Your Needs

We recognize that your money and time are valuable, so we ensure that our Portland IT services and your network are tailored to what you need. We schedule regular technology business reviews where we sit down and discuss your goals to make sure your IT needs are covered for whatever your future business plans might be.

Monitored Security 24/7, 365 days a Year!

We regularly monitor our client’s computer network security, so there’s no need to worry about viruses or getting hacked. We’ll see the security issues and take care of them before you notice. That means you can focus on your business and what you do best.

We Speak in Simple Terms.

The IT industry can be confusing, and we understand that. We want you to be confident that you know what is going on. While we are building your network to your specifications, we’ll keep you up to speed along the way as to what is happening and why–using common English words rather than industry-specific jargon.

Hassle-Free Confidential Data Services

Compass Managed IT offers a Managed Confidential Data Services Program tailored to meet your data security needs. We are passionate about ensuring that businesses with any kind of confidential information are provided the networks, systems, processes, and training necessary to protect your data. If you have any kind of confidential data, we’d be a great fit for you. We believe that a community with fewer targets is a community that is not targeted, and we want a community that is not targeted.

Unlimited Help-Desk Support

We strive to ensure that you’re taken care of as best as possible, so we offer unlimited help-desk support during business hours with every one of our service agreements. That means that you can call us for any issue you run into while going about your day-to-day functions, and we’ll help you resolve that issue.

We Can Address Your IT Needs From Vision Through Long-Term Support.

Our diverse IT skill set allows us to assist with everything from vision, design, planning, product specification, pricing, and acquisition to installation, implementation, documentation, project management, and post-project support. This lets you work with one consistent team that understands your environment, your people, your history, and how you work. That means you don’t have to spend time educating us.

We Use Our Vendor Relationships to YOUR Advantage.

Having advanced partnerships with select vendors gives us access to special pre- and post-project assistance support levels that other “partners” rarely have. We offer the right solutions, priced right and validated by the vendor. That means that if any issues arise, we can resolve them quickly and effectively.

We Support Both On-Premise And Cloud Solutions.

Some IT firms won’t offer or recommend cheaper cloud solutions because THEY make less money. Our philosophy is–and always has been–to offer what’s BEST for the customer, not us. That’s how we keep so many customers long-term. We’ll base our recommendations on what YOU want and what YOU feel most comfortable with. Our job is to lay out your options, educate you on the pros and cons of each, and guide you to the best, most cost-effective solution for you.

We Provide Tailored Support Options To Help You Better Manage Your Environment.

Our team offers a variety of managed IT support options, including back-end maintenance and monitoring for issues to user help-desk support, ticketing, strategy, budget, and asset/license life-cycle management. We have successfully provided these IT services for 20+ years and can create a solution specifically for your organization.

Risk-Free 30-Day Money Back Guarantee!

We’ll do everything we can to make sure that you are satisfied with our services. Within 30 days of activating a managed services contract, if you decide that we’re not an absolutely great fit for your company, we’ll return your money to you.


“A Worry-Free Experience.”


We have been with Compass Managed IT for years. When we started with them, Compass restructured our servers and network, and now we have proper redundancy and backup capability, so I never have to worry about data loss or downtime in the event of a failure.

We are a medical practice, so protecting Protected Health Information from data loss and intrusions is paramount. Matthew Meltzer, the President of Compass, is passionate about security and HIPAA compliance.

They also help us with our day-to-day IT problems, usually immediately. We trust Compass to take care of our users, our infrastructure, and our data. They worry, so that we don’t have to.

Greg Cassileth,  Practice Executive
Cassileth Plastic Surgery

“A breath of fresh air!”

What a refreshing experience it is to have not only intelligent but reliable IT help. We are a new client of Compass Managed IT and Matthew Meltzer is a breath of fresh air!

Our business needed a complete overhaul, and they sorted through our specific needs and offer sensible solutions. I can not tell you how thankful I am to have access to help in real-time and maintain productivity in those crucial moments. Change is never easy, but with patience and a good support team, I can honestly recommend Compass Managed IT. Give them a call and try them out!

Julie Raphael
Office Manager / Patient Care Coordinator

“Less Stress, No Regrets – 100% Satisfied!”


Reassigning our IT issues to Compass Managed IT relieves the workload of our internal staff. Because of Compass Managed IT, we can focus on our business and on what we do best without spending time worrying about our IT.

Compass Managed IT has been better with responsiveness, professionalism and solution focused forward thinking than any of the previous IT companies we’ve had. We are able to focus all of our staff’s attention on our company goals!

If you’re on the fence, call Matthew – he’ll spend the time required to make you feel confident about your decision. We’ve been 100% satisfied with our choice!

Kelli Wilson
Fiberglass Hawaii / Ventura California

“Professional Cyber-Security
within your budget”


In this day and age, we consider information, software and hardware security measures as essential. Since we have been with Compass Managed IT, our hardware, software and information is now highly secured and the information is sufficiently backed up. We are most thankful for this!

Compass Managed IT actually listened to our concerns and found the best method to address those issues while staying within our budget. They are highly focused on maintaining increasingly important cyber-security measures and minimize the risk we face of being ravaged by a cyber-attack.

Choosing Compass Managed IT is a decision you won’t regret. They are extremely knowledgeable in the realm of IT and they WILL use that knowledge to serve you with integrity and persistence. They will resolve your IT issue in a way that you don’t feel like you are being brushed to the side so they can move on to the next client.

If you want excellent IT service, call them today!

Marcia Sommer & Terry Sommer
Owners / Sommer & Sommer, LLC

A Message From Our President

“If you have a mission-critical issue,
we will get someone working on it


Having worked with a wide range of clients in a multitude of different industries, we know that you just want your stuff to work so that you can get your job done and go home on time.

While we may be an IT company, you’ll always get a human being during business hours. If you have a mission-critical issue, we will get someone working on it immediately. This means that you won’t have to go through long wait times hoping that your provider will get back to you.

Our help desk is in-house, so any technician you work with will be a direct Compass Managed IT employee who knows your systems and can understand what you want, in the way you want it. You will not be ping-ponged between different techs who are reading off of scripts. We will be right there with you ensuring your business stays operational, which means you’ll experience less downtime and be able to focus on what you do best.

We have experience being both the sole provider for IT and co-managing your IT systems with your current team – which means you don’t even have to get rid of your current IT guy to take advantage of our expertise.

– Matthew Meltzer, PRESIDENT